Scope and accountability
This policy applies to personal information handled through www.iptvcad.pro, customer enquiries and related support interactions. It does not govern independent applications, payment processors, device manufacturers or websites linked from our pages.
IPTVCAD aims to apply fair-information principles appropriate to a Canadian online service. The exact privacy law that applies can depend on a customer’s province and the nature of the transaction.
Information we collect
We collect information you choose to provide and limited technical information required to operate and protect the website.
- Contact details such as name and email address
- Country, device type, content preferences and support message
- Order and activation records needed to provide service
- Basic request, security and rate-limiting data such as IP address and timestamps
- Optional analytics data only after the relevant consent choice
How information is used
Information is used to answer enquiries, assess device compatibility, process service requests, prevent abuse, maintain records, improve documentation and comply with legal obligations. We do not sell personal information.
Where analytics is enabled, it is used to understand aggregate page performance and navigation. Missing analytics identifiers or a declined consent choice prevents those optional scripts from loading.
Service providers and transfers
Hosting, email delivery, analytics and payment services may process limited information on our behalf. Providers can operate outside your province or outside Canada, where information may be subject to local law. We select services for a defined operational purpose and limit access where practical.
Retention and security
We keep information only as long as reasonably needed for support, service, accounting, dispute and legal purposes. Retention periods vary by record type. We use access controls, encrypted transport, security headers, server-side validation and spam controls, but no internet system can promise absolute security.
Do not place payment-card details, passwords or complete activation credentials in a contact-form message.
Your choices and requests
You may ask for access, correction or deletion of personal information, subject to identity verification and lawful retention requirements. You can change optional analytics consent by clearing this site’s local storage and revisiting the page.
Questions may be sent through the official Contact page or configured WhatsApp option. Include enough detail for us to identify the request, but do not send passwords, complete payment credentials or confidential third-party information.