Installation steps
- 1
Open the television client included with the device.
- 2
Create a new connection and choose the portal or playlist type specified by support.
- 3
Enter the nickname, URL and credentials exactly as supplied.
- 4
Connect and wait for channels, groups and programme information to populate.
- 5
Test live playback, catch-up features where available and remote-control shortcuts.
Useful Formuler tips
- Use the official firmware update screen before troubleshooting.
- Back up local favourites before a factory reset.
- Ethernet generally provides the most consistent experience.
Need a hand with this setup?
Include the device model, application name and exact error wording when you contact support. Keep credentials private.